Setting Grandstream Extension Numbers to 3-digit
Article ID: 20 | Rating: Unrated | Last Updated: Thu, May 19, 2016 at 10:24 AM
Most business phone users are accustomed to 3-digit extensions. When confronted by 4-digit extensions, it can be confusing.
It is very simple to change the length of the digits and their designations
From the menus select:
- PBX
- Internal Options
- General
- Enter the Following:
- User Extensions 100 629
- Pick Extensions 400 499
- Auto Provision Extensions 300 350
- Conference Extensions 630 639
- Ring Group Extensions 640 649
- Queue Extensions 650 659
- Voicemail Group Extension 660 669
- IVR Extensions 670 679
- Dial By Name Extensions 680 689
- Fax Extension 690 699
For most of the changes are simply removing the last digit of the 4-digit number. However, you cannot have an extension in the 700 range. So the last three groups are adjusted to fit below 700. ( Yellow highlighted section)